Returns & Exchanges
At Hardwick & Sons, we take pride in the quality of our home goods and want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and protective inserts are included to prevent damage during transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing